Credit of this Blog Post goes to Karen Greaves, Growing Agile who found 6C Concept interesting and encouraged me to write a Blog Post on it. Thanks Karen.

Usha SharmaWhen I shared 6C Concept with Karen, she asked me “Where did you get the idea, or did you come up with it yourself?”. This took me straight to 1990 winter, when I asked my mother “What is a Concept?”. My mother Lt. Mrs. Usha Sharma, a School Teacher and a double Post Graduate in Hindi Language & Philosophy, explained it to me and I still remember it.

One day mother of one child, who was in my mother’s class, came to our home and asked my mother “How you taught my son to write so many sentences on a topic where he was not able to write a single sentence few days back?”. My mother tried to explain her but instead of listing she was just happy about her son and told my mother please do whatever you are doing and help in progress of my son.

After she left, I took over and asked my mother to explain me what she did in the class. She told me “I just tried to make students of my class understand a tree as a concept by giving them some explanation and examples. I further told them to simply try to visualize a tree as a concept and start writing whatever you see or understand about a tree. Entire class wrote so many sentences and this student whose mother just came, wrote 11 sentences and moreover, some of them were from very artistic perspective, like on color & design of flowers & leaves at their different stages of growth.

Then I asked my mother “What is a Concept?”.

She said “Ok, I will try to explain the meaning of Concept in very simple terms, in a layman’s language.

The entire world is a Concept, it is made up of and filled with Concepts only. Some of them will be taught or you will learn in a Seed to Tree Approach. Like IT, Physics, Economics, Finance, etc. But if you try to understand them in a Tree to Seed Approach as well, you can develop a much-much better understanding with a greater clarity of that concept and may also be able to develop some of your own concepts in future. The best place to learn about the concept is family and multi generation family structure. Though there are only males & females in a family but we have different names, relationships, behaviors, life style and so on.”

She further said “With my knowledge and understanding of this social concept of family, I can tell you that your sister will never ask me such a question and your younger brother will only be interested in knowing some conceptual terms like math’s or IT that may be useful to him, as they are firm believer of learning, Karma & doing things only. So each of you has a different personality and I treat each of you accordingly. But this is not discrimination, this is my way of handling you all with respecting your respective individualities. Same way you all behave with each other in different ways.”

She also helped me understand & approach things better with some of her teaching like:

  • Accept the individuality of others.
  • Do things with a positive frame of mind.
  • Like water, Acceptance is not surrender, and many other such things…..

All this greatly helped me in understanding the importance of “Human Factor” and Passion-Talent, Talent-Skill & Ability-Capability.

Later, I was trying to develop an approach, a way to help transform Passion to Talent, Talent to Skills and Abilities to Capabilities, as I felt that the educational system and moreover, parents & teachers are just failing in doing so.

Then came Agile Manifesto that provided firmness to this 6C Concept and confidence to my approach.

Further, the Concept of Scrum helped me in execution of all these thoughts in an organized way and more importantly in a silent manner. I was able to silently implement scrum conceptually & use it non-visibly in a deep rooted Resistance-To-Change Environment.

6C Concept

The 6C Concept

Concept (C1): Clarity of a concept help you better understand and gain more in-depth knowledge on it and in related topics & aspects. It make you realize, accept & respect the existence, co-existence & interdependencies of other concepts. And also helps in transforming from a laid-back subjective narrow approach to a proactively objective approach.

Context (C2): Clarity of Concept help better understand the various contexts as the behavior or applicability may vary depending on the context.

Capabilities (C3): With clear understanding of the Concept and Context(s), it become very easy for you or team members to identify the available or current capabilities and the present & future capability requirements.

Communication (C4): C1, C2 & C3 greatly help in clear, precise and result oriented communication with others, within the team or organization or outside it.

Remember the first Value of Agile Manifesto, “Individuals and interactions over processes and tools”.

  • Individuals may get entry in to the team on the basis of visible abilities but their capabilities (C3) plays a key role in their performance. I believe that Abilities of an individual may not ensure or guarantee performance but his/her Capabilities (C3) may.
  • Interactionsrequire Communication and for Communication to be effective C1, C2 & C3 are essential for a proper & result oriented Communication (C4).

Collaboration (C5): Human beings are social by nature and I believe that Collaboration is our basic characteristic. When people or team Collaborate with passing through the C1, C2, C3 and C4, such Collaboration gives very progressive results with higher rate of success.

The 11th Principal of Agile Manifesto is, “The best architectures, requirements, and designs emerge from self-organizing teams”. No team can work without Collaboration (C5) and C1, C2, C3 & C4 help teams to be better self-organized with enhanced understanding & conceptual clarity.

Continual Improvement (C6): A Collaborative Tam with Conceptual clarity and clear understanding of the context(s) and their Capabilities & Limitations are able to evaluate themselves better and accordingly take necessary actions or steps for Continual Improvement to be more efficient & effective in the existing or changing environment. Knowingly or unknowingly C6 generally starts with C1 itself and also help iterations between various Cs as above.

The 12th Principal of Agile Manifesto is, “At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly”